Platform Features

Built to convert. Designed to scale.

Every Chatigen feature is purpose-built to turn your website traffic into qualified leads and happy customers, without adding headcount.

71%
Query resolution without human agent
30%
Reduction in support costs
30min
From signup to live chatbot
50+
Languages supported natively
AI Understanding

AI that reads between the lines

Chatigen doesn’t pattern-match keywords. It understands what your visitor actually means, even with typos, slang, or incomplete sentences. Answers feel human, not robotic.

Intelligent intent detection: understands purpose, not just words
Handles typos, slang, and vague phrasing naturally
Contextual memory across the conversation
Trained on your own content, not generic answers
94%+ confidence on typical business queries
Try It Free →
NLP in action
wat r ur busines hours??
Detected signals
Intent: Opening Hours Topic: Business Info Language: EN
AI Response
We’re open Monday to Saturday, 9 AM to 8 PM. Is there anything specific you’d like to arrange during those hours?
94% confidence
Easy Setup

Live in 30 minutes, no developer needed

Submit your website URL, upload PDFs, or paste your content. Chatigen reads it, builds the knowledge base, and deploys. One script tag on your site and you’re live.

Train from website URLs, PDFs, Word docs, or plain text
Visual no-code editor for flows and responses
Instant updates: edit and go live in seconds
Works on WordPress, Shopify, or any custom site
Free hands-on onboarding session included
Start Free Setup →
⏱ Setup Timeline
Create your account
Sign up, free setup needed
2 min
Add your content
Paste URL or upload docs
5 min
3
AI training completes
Chatigen reads and indexes your content
~10 min
4
Configure lead goals
Set what info to collect, where leads go
5 min
5
Paste script tag and go live
One line of code on your site
2 min
Lead Generation

Your highest-performing salesperson, automated

Chatigen detects buying intent in real time and shifts into qualification mode. It asks the right questions, collects and verifies contact info, and passes warm leads to your CRM instantly.

Smart qualification questions triggered by visitor intent
Real-time email and phone number validation
Dynamic CTAs: “Book a Demo”, “Get a Quote”, “Request Callback”
Instant CRM sync with full conversation context
Runs 24/7, including nights and weekends
See Lead Gen Live →
CRM Pipeline: Today’s Leads
New 4
Maria K.
€2,400/yr
Chatigen · Website
Tom J.
Demo req.
Chatigen · Website
Qualified 2
Ana L.
€800/mo
Chatigen · WhatsApp
Demo Set 1
Robert S.
Enterprise
Chatigen · Web
Multilingual Support

One chatbot. Every language your customers speak.

Chatigen automatically detects the visitor’s language from their first message and responds in kind, no configuration or separate chatbots needed. Serve international customers as naturally as local ones.

50+ languages auto-detected and spoken
Optionally restrict to specific languages
Single knowledge base, no duplication needed
English, German, Japanese, Latvian, Spanish + 45 more
Try Multilingual →
Same bot, every language
What are your support hours?
EN
We’re available Mon-Fri 9am-6pm. How can I help?
Wie sind die Supportzeiten?
DE
Wir sind Mo-Fr 9-18 Uhr erreichbar.
サポート時間はいつですか?
JP
月曜から金曜、午前9時から午後6時まで対応しています。
Kāds ir atbalsta darba laiks?
LV
Strādājam no P-Pk, 9:00-18:00.
Integrations

Connects to the tools your team already uses

Chatigen plugs into your CRM, messaging channels, and custom systems. Every lead arrives in the right place with full conversation context attached.

Native Pipedrive and Google Sheets integration
REST API for custom workflows
WhatsApp and Facebook Messenger channels
Real-time webhook notifications on every lead event
Explore Integrations →
Channels & Integrations
Website Widget
Chat
Live
Pipedrive
CRM
Live
Google Sheets
Data
Live
REST API
Custom
Live
Meta CAPI
Conversions API
Live
WhatsApp
Messaging
Coming soon
Messenger
Messaging
Coming soon
Instagram
Messaging
Coming soon
Analytics & Insights

See what’s working, improve what isn’t

Chatigen tracks every conversation, message, and lead. The dashboard shows your conversion rate and where customers drop off, so you can keep improving.

Full conversation history and transcripts
Lead conversion rates and quality scores
Daily, weekly, and monthly trend charts
Google Ads & Microsoft Ads conversion tracking
Meta CAPI (Conversions API) integration
See the Dashboard →
This Week’s Performance
247
Conversations
1,842
Messages
38
Leads
15%
Conv. rate
Conversations and leads
MonTueWedThuFriSatSun
Why Chatigen

How we compare

See why growing businesses choose Chatigen over traditional live chat tools and basic builders.

Feature Chatigen Live Chat Tools Basic Builders
AI intent understandingYesNoNo
Automated lead captureYesNoPartial
Lead contact validationYesNoNo
CRM integrationYesYesLimited
50+ language auto-detectYesNoNo
30-minute setup, no codingYesYesYes
Train on your own contentYesNoNo
24/7 automated operationYesRequires agentsYes
Conversation analyticsYesYesBasic
FAQ

Questions about Chatigen features

How Chatigen’s AI understanding, setup, lead generation, and integrations actually work.

Traditional chatbots look for exact keywords and follow a fixed script. Chatigen uses AI to understand the intent behind a message, so it responds naturally even to vague, misspelled, or complex questions. It learns from your own content, including your website pages and uploaded documents, rather than following hardcoded rules that need to be rebuilt every time something changes.
Most customers are live within 30 minutes. You submit your website URL or upload documents, the AI trains on your content, and you paste one script tag on your site. Setup itself is free, and we also offer a hands-on onboarding session if you would like our team to help configure your lead capture rules.
Chatigen has a native Pipedrive integration and syncs leads directly to Google Sheets. We also provide a REST API and webhooks so you can connect any CRM or internal system, plus channel support for WhatsApp, Facebook Messenger, and Instagram. Additional native CRM integrations are on the roadmap.
Yes. Chatigen detects the language from the visitor’s first message and responds in the same language automatically. You do not need to create separate chatbots or translate content manually, since the AI works from your single knowledge base. You can also restrict the chatbot to a specific set of languages if you only want to support certain markets.
Chatigen has a configurable fallback. It can capture the visitor’s contact details and flag the conversation for a human agent, or offer to have someone reach out directly. All unanswered questions are logged in your analytics dashboard, so you can see exactly where your content has gaps and update the knowledge base accordingly.
Chatigen detects buying intent from how the conversation unfolds, then asks relevant follow-up questions, validates the email address and phone number in real time, and only passes verified, complete leads through to your CRM or spreadsheet.
The dashboard shows total conversations, messages exchanged, leads captured, and your conversation-to-lead rate, broken down by day, week, or month. You can also review full conversation transcripts and see which questions the chatbot could not answer.
Yes. The Starter plan includes free setup and a 30-day free trial so you can test Chatigen on your real website traffic before committing. Growth and Business plans include free setup as well.

See Chatigen working on your site

Free 30-day trial · Free setup · Cancel anytime